Privacy Policy

1. Who is the administrator of your personal data?

The administrator of personal data is Momentum Group s.r.o., ID: 24360759, e-mail: info@smashroom.cz. We process your data only to the extent necessary to provide our services and communicate with you.

2. What personal data do we process?

When booking and communicating with you, we may process the following personal data:

• name and surname
• email address
• phone number
• booking information (date, time, number of people, type of package)
• possibly other data provided in the communication

3. For what purpose do we use the data?

We process your data for the following purposes:

• creating and managing a reservation
• informing about changes or cancellation of the appointment
• answers to your questions
• fulfillment of legal obligations (e.g. accounting)
• improving our services and customer service
• marketing actions

4. How long do we keep your data?

We only keep personal data for as long as necessary, which is derived from the reason for their processing. In the case of reservations, no longer than 3 years from the service (e.g. due to complaints, accounting).

5. Who has access to the data?

Only employees or associates who need it to perform their work have access to the data. In some cases, data may also be processed by third parties (e.g. reservation system providers, accounting firm, e-mail services), only on the basis of a contract and in accordance with the GDPR.

6. What rights do you have?

You have the right to:

• to access your data
• to correct or supplement data
• for erasure (to the extent that the law allows us to do so)
• to restrict processing
• object to processing
• file a complaint with the Office for Personal Data Protection (www.uoou.cz)

7. Data Security

We protect your data using modern technologies and access rights in order to prevent their misuse, loss or unauthorized access.